Frequently Asked Questions
Everything you need to know about your Pleasing experience.
What is the shipping timeframe for my order?
Orders are typically processed within 2-3 business days. Domestic shipping takes approximately 5-7 business days, while international shipping can take 10-21 business days depending on the destination.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Pleasing products are 100% cruelty-free and formulated without animal-derived ingredients.
What is your return policy?
Due to the nature of our products and hygiene safety, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase.
Can I track my package once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your delivery's progress.
Are the nail polishes '12-free'?
Yes, our nail polish formulas are non-toxic and '12-free,' meaning they are formulated without toluene, formaldehyde, camphor, and other harmful chemicals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.